I opened a Citibank account when I moved to New York back in 2004. It seemed like a good option for ATM access in the city, but I came to regret my choice when I moved to Dallas and then back to California. Citi was not everywhere and was often difficult to come by– luckily I was never a big cash user, preferring to use my credit card for monthly cash management. Still, it was inconvenient and I often thought of switching to BofA or another major branch when I enviously spied these locations much closer to home and work whenever I went.
In fact, today I do most of my banking with Chase. Their bank branch expansion has been nothing short of explosive over the last few years and they’re now everywhere. In addition, they seem to have the most advanced ATMs which can read and deposit checks directly with OCR technology and an app that can also handle check deposits under $2000. I realize other banks (such as Capital One) offer similar technologies and I think maybe Citi and BofA have ATMs that are as capable now as well but my point is that Chase seems to offer the best overall package, domestically.
However, in the three Asian cities we’ve visited, Citibank has been hands down the best option.
Now, I keep a decent balance with Citi so I get their Citigold service. This means I am entitled to ATM fee reimbursement at non-Citi ATMs and I get their best forex exchange rate with no forex fees. When we traveled to South America three years ago, I pulled cash from local ATMs (I don’t remember spotting a Citi there, maybe in Santiago or BA but I don’t remember) and never had to go to a money exchange like Travelex. The rest of the time I just ran my debit card when it was an option and I got the same benefit– pay for the meal, ticket, whatever, at the best exchange rate with no fees.
In the three cities we’ve visited so far, Taipei, Hong Kong and Singapore, I’ve found a Citi ATM within two or three blocks of our AirBNB as well as around the city while walking. Even better, in Hong Kong and Singapore I found Citi ATMs in the baggage claim area of the terminals so I had cash for cabs, airport trams, etc. immediately upon arrival. I probably could’ve found one in Taipei as well but didn’t bother checking as we were being picked up by relatives and I planned to exchange money with them.
My Citi MasterCard debit card has been accepted anywhere the merchant offers credit card payment services, which has been just about everywhere but local food stands and some cabs.
I haven’t seen one other major US bank ATM or branch office here– no Chase, no BofA, no Wells Fargo. However, there are a TON of local/regional banks, it is actually amazing how unconsolidated the banks in Asia appear to be even with dominant local giants such as Standard Chartered and HSBC. This is something I read about in “Asian Godfathers” by Joe Studwell. Asia in general is kind of overbanked because every crony capitalist wants his own bank to play financial games with his holding companies.
As I don’t have any substantial BitCoin holdings I didn’t explore how using BitCoin might work out here but my suspicion right now is that it doesn’t make it any easier or cheaper.
For a “globalized” world such as the one we live in, with so many people traveling for work and pleasure, isn’t it amazing we don’t have one, market derived currency of choice?